Siemens Product Group
Mazak Europe’s Siemens Product Group is dedicated to supporting all Mazak Siemens users and provides an extensive network of internal support for sales, machine build, applications engineering and service.
Customers can also undertake training that covers SINUMERIK Operate, ShopMill, ShopTurn, Advanced 5-axis and Probing Cycles.
Machine PLC is written and supported from the UK by a team of full-time Mazak Siemens PLC engineers. In addition, the Siemens Product Group is closely aligned to Siemens UK and has weekly visits with a dedicated Account Manager and Applications Engineer.
Mazak Siemens installations are also heavily supported by Siemens throughout Europe, to ensure users receive unrestricted access to fast technical support regardless of location.
The Mazak philosophy, ‘Your Partner for Innovation’ is also strongly endorsed by the Siemens Product Group. Custom requirements can be expedited quickly through the department, with new options integrated and bespoke screens built to support customer requirements and improve OEM functionality.
Safety, support, machine accuracy, machine repeatability and machine reliability are at the centre of the Siemens Product Group’s focus.